Privacy Policy

Last updated: 10/10/2025

1. Introduction

Lessee & Lessor ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our property rental platform.

2. Information We Collect

Personal Information

We may collect personal information that you provide directly to us, including:

  • Name, email address, phone number, and mailing address
  • Government-issued identification documents
  • Financial information for payment processing
  • Profile information and preferences
  • Communication history with other users

Property Information

For property owners, we may collect:

  • Property details, photos, and descriptions
  • Rental terms and pricing information
  • Property ownership documentation
  • Maintenance and service history

Usage Information

We automatically collect certain information when you use our service:

  • Device information and IP address
  • Browser type and version
  • Pages visited and time spent on our platform
  • Search queries and preferences
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

  • Provide and maintain our service
  • Process transactions and payments
  • Facilitate communication between users
  • Verify user identities and prevent fraud
  • Send important service updates and notifications
  • Improve our platform and develop new features
  • Comply with legal obligations

4. Information Sharing

We may share your information in the following circumstances:

  • With Other Users: To facilitate rental transactions and communications
  • Service Providers: With trusted third parties who assist in operating our platform
  • Payment Processors: To process payments and prevent fraud
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with mergers, acquisitions, or asset sales

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When you delete your account, we will delete or anonymize your personal information, except where retention is required by law.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access and obtain a copy of your personal information
  • Correct inaccurate or incomplete information
  • Delete your personal information
  • Restrict or object to certain processing
  • Data portability
  • Withdraw consent where processing is based on consent

8. Cookies and Tracking

We use cookies and similar technologies to enhance your experience on our platform. You can control cookie settings through your browser preferences, but disabling cookies may affect the functionality of our service.

9. Third-Party Services

Our platform may contain links to third-party websites or services. This Privacy Policy does not apply to those third-party services, and we are not responsible for their privacy practices.

10. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will delete that information.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

13. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: legal@lessee-lessor.com
Address: 138 New Garden Estates, Valley View, Kenya, NBO
Phone: +254 (434) 420-625